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Thanks for your help Daozen, I don't know how old it is but it's in good nick physically. I'm going to give it back and if she wants me to reformat then I'll do it. But I'll give your suggestion of Linux a try first. Your help is appreciated. Piper

Thanks again. With it being a laptop isn't the Sound card is integrated? I don't have problem going inside the case provided it is replaceable, but I think that it is too big a job for my limited knowledge I have considered telling her to get a PCMCIA sound card, but I don't want her to spend...

Yes Dave. Still no joy. Piper

Do you know the name of the Virus? If so, Google for it by name. Someone might have composed a special removal tool.

Thanks to you both for your help. Here are a couple of screen shots to show you what I mean: As you can see in first image, Device Manager, there is any Sound, video and game controllers category. Also when I click on the speaker in the system tray I get the second image saying...

A neighbour has asked me if I can get help for a sound problem she is having with her laptop; Acer Aspire 5630, OS Windows Vista, 32bit. Recently, the sound has gone from her lappy and she doesn't know why. When the curser is held over the speaker (which has a Red Cross next to it) in the...

Thanks Nick & Empip, Well you two have confounded me, (not hard many would say). I've just tried to download the drivers to my own PC, not the target PC and here's what I got: Having identified the driver I save it to a folder like you. It seems to have been saved ok. But when I try...

screenshots

Thanks for the advice Nick, unfortunately that also failed. I'm off to a car-boot to see if I can pick a recovery disc up. Thanks again, I appreciate your help.

Having gone through every component on the machine I identified the Hard Drive as the offender. I bought a new one and installed it. Inserted my own copy of Windows XP (not a blag copy), installed it and activated it by phone. all OK. Windows XP is running, but I still need the drivers. I...

Slightly off topic, but do you think he had anything to do with this? http://news.bbc.co.uk/1/hi/world/europe/8259801.stm For the cynics: I am only joking

I'd like to add my condolences to the list for Mary Travers. An essential part of the trio and played a leading role in raising awareness of several social wrongs, to the attention of the American people. R.I.P. Mary

Hello all, This is my first post and a long story, but please persevere with me. I bought a Dell Dimension 5000 3yrs ago for my teenage grand-sons and although you can expect problems with them surfing, this one is a bad'un. The PC is in good physical condition and there aren't any obvious...