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Thanks people, The heater is wired directly into the mains, there is an 'on/off' switch on the wall but no plug. Yes, I do have a multimeter and (some) idea of how to use it although I'm not sure what to test first! Can you walk me through it step by step? I can upload some pictures if...

I see. Do you have any idea how I can test to see which which of those the problem might be? Thanks, Andy

Hello, I have a Sunhouse storage heater (SSH18M - 79353s) which has recently stopped working. I went away for a week so switched it off before I went, when I switched it back on a week later - nothing. It's been a few days now without heat and it's snowing outside :( Anyone got any ideas...

ok, thought you may like to know that it's all sorted now. I got some guys from NPower out to check it out. The first guy said "ooh, that's not my department, I don't look at this type of meter". Classic. The second guy found the problem (not actually in my flat but in the basement where all...

Easy there chaps! :) I'm quite young and new to all this stuff. This is my first house. I do have a multimeter and checked the power last night. Of course I had to wait up pretty late to check if I was getting power and - no I wasn't. So seems like there's my problem. To check, I also put my...

Yes, clicking the booster switch on works so it's just the bottom one. Should I replace the thermostat or the filament?

kevplumb: If the fuse had gone in the box you kindly posted, would it not be the case that the booster switch also wouldn't work?

It goes straight into the wall and has a switch like a light switch (which is on!). I took that off and there was no sign of a fuse, just wires coming in from the mains and then going out into the cable leading to the heater. I have a load of trip switch on the wall and one is specifically...

Thanks kevplumb. People have been telling my to swap the fuse. I can't seem to find where it is though. Any ideas?

Hello everyone, I have a lack of hot water.... I have an immersion heater system for my hot water (pics attached) and from what I gather from reading these forums the two electrical cables leading into the heater connect to two separate filaments. The top one fires up when I flick the...