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Last one I went out to turned out to be a UPVC window with a very big D/G glazed into it. So instead of taking out the whole frame I removed the D/G unit, got the furniture inside, refitted the D/G unit and charged the bloke £75 + VAT. Bear in mind that I was only on the job for about 30...

If it's just the actual door panel you dont like you should be able to take it out and change it for another one you like. It's usually "glazed" into the door leaf. Can you see any glazing beads on the inside of the door?

The missus did exactly this last week at our local post office. The form still got sent back to us because our baby daughters birth certificate wasn't enclosed. The bloke at the post office charged the missus a fiver to check everything but he insisted that the birth certificate wasn't...

Well completely out of the blue I have had my phone call returned and the guy who had called me originally has now given me the address and contact details for their Claims department in Chester. I suppose I'll have to take my comments back (For now at least). We'll see what happens when I...

Funnily enough I once went to a repair job where a UPVC door opened outwards. As it turned out the owner had taken it on himself to fit the door which was all fine and dandy except for the fact that he had fitted the thing inside-out back to front. :roll: It's wasn't you was it? :D To...

If I have to be honest I had a gut feeling when I arrived on the job that something like this would happen but I took pity on the woman who lived there. She was a little distressed about the whole thing when I first arrived and because it was the day before Christmas Eve I decided to get on...

Last Sunday I received a call from a fella claiming to work for a company called Firstline Digital. He briefly explained to me that one of his Satellite installers was on a job and had accidentally drilled through the client’s double glazing on a Sliding Patio Door whilst trying to fit a...

Are your glass units Toughened? Sounds to me like it might be a nickel-sulphate inclusion. IIRC Pilkington's used to estimate that 1m2 in every 10,000m2 of toughened glass has a nickel-sulphate inclusion which will eventually cause the toughened glass to "explode" for no apparent reason...

My thoughts exactly. :shock: You must be feeling rather pleased with yourself? :?

I drive a hightop Transit van with a 12ft glass rack on the side. Most days I have to park it where I can because of other parked cars in the street, but if ever a neighbour politely asks me to move it I do so without batting an eyelid and I usually offer an apology to them if I've made the...

It might help if you can post up a few pictures of the windows taken from outside.

They'll need "toe-and-heeling". Do a search on here for Toe and Heel. There's been loads of posts about it in the past. Basically you need to remove the glazing beads and check that the glazing packers are correctly located in opposite corners. In doing this you throw the weigh of the...

Most makes of UPVC are pretty much the same but a few of the "better known" makes are REHAU, VEKA and PROFILE 22. The difference between a good installation and a bad installation is the way they it is fitted. Check the credentials of the people who you are using to build it. It doesn't...

Are the windows UPVC or wood and is the water leaking in from around the edge of the actual frame or is it seeping in between the glass and glazing gasket?

First thought - Condensation???

I take it you're fitting a UPVC door then? What he wants you to do by the sound of it is to ask your door supplier to include for some clip-on UPVC frame add-ons which will basically make the outerframe wider and move the inside door flag hinges in from where he wants to plaster. If you ask...

another handy site is I use quite a bit is www.reddiseals.com

Double glazed units are not armour-plated. Glass will always break when hit with something like a hammer despite whatever lies might have been told to you when you bought the windows originally. One thing you might want to consider is a double glazed unit made up with an inside pane of 6mm...

This practice of "screwing the customer" has been going on for years now. We used to be contracted to do glass repairs for Pilkington Glazing UK which was bought out by another well known big company last year. We were getting paid absolute peanuts for high quality work and we paid for...

From an article I read in this months Which? magazine........ Gangs target charity clothes collections They steal bags and sell the clothes themselves Charity doorstep clothes collections are increasingly being targeted by bogus collectors, Which? can reveal. The collections are...