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I'm not a plumber but I was speaking with a customer today who has a strange issue. When the guy in the 1st floor flat flushes his toilet, his waste ends up in their toilet bowl, they live in the flat below (ground floor) by the way. I can see from the outside that both toilets are connected...

Got it, thank you.

Thanks for your reply. Sorry but I'm not sure exactly what you mean, are you saying the flashing down the side should sit on top of the slates?

Rainwater is entering the attic (bottom left of this roof hatch, just about where the slates end and the valley starts). Above the hatch and the rest of the roof the slates all look good, nothing looks wrong, so (I'm assuming), the water must be getting in along the left hand edge of the...

Great advice, thank you. I'll be back at the weekend and I'll start the diagnosis then.

Thanks guys. It will have to be the weekend when I look at it. Great advice mind.

Hi, As you can see there is considerable damp around the bottom of our stack in our Dining Room so I removed the skirting and felt inside. The concrete around the bottom of the stack is wet (not soaked) I turned on the bath and sink in the bathroom above and shone a torch in behind the...