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Al, take a look at his planned construction for a frame to mount his telly on, particularly the positions of his screws. I have a feeling the frame wont be secure if fixed as shown. He is putting plywood across the 3 studs which will hold, but I don't see any point in putting the frame in...

Fill out any small dents with easifill. Whatever you do dont sand the wall, it doesn't work, and the dust is horrendous.

Make it seem like a good business decision to help you with your problem, ie the promise of more business out of it. Customer service lackies might not care about lost business, but will still want to avoid being made the scapegoat when an important customer (you) writes a letter to their CEO to...

Did he tell you not to paint it?

No need.

try from a different email address, but don't say you stripped them down mate. Might be worth implying that you bought them as a trial to replace makitas for your workforce or something along those lines.

It will work fine.

could it be an old ash bin (for an open fire?)

My best guess would be the company are having cash flow problems and customers are cancelling policies, the £50 charge on top of a tiny refund is a quick fix to grab as much cash as they can from leaving customers.

Totally agree, it's almost perverse. They want an extra £50 for not having the liability of insuring a vehicle for 5 months. Just shows how greedy corporations can be. I also don't know how much his policy cost, but assuming they take the cancellation from january as a full month and cancel...

probably placed there when rendering the building or similar work to stop render (ironically) blocking the drain, and just forgotten about.

Guns and women don't mix.

They seem to be implying that the offence is having a policy on a bike you dont own, therefore cough up the cancellation fee. However this is not the case. The "offense", would be "cancelling an insurance policy and keeping the certificate pretending to be insured" Since you haven't...

You've been given some good advice from people who do this for a living, masscrazy. Not sure why you're choosing to ignore it, but as said, it's your project.

on an aside, I have several times gave the benefit of the doubt to customers who approach it like this, in case it's 'just their way', and because I do understand where they're coming from. but sadly every single one has been a right pain in the a*** from beginning to end (and after). never...

the answers you want aren't unreasonable, in fact very sensible, but if you're asking them in a list like that you're putting him on the back foot as most customers don't act like that unless they're trouble. closed questioning would be better ie instead of "what measures do you plan you use...

you're told not to sit in the van all day reading the paper but that doesn't stop you! :D

who told you that? have never seen the steel catenary wires "slip back up the dropwire" as it's not even possible. cut 3m of dropwire strip at each end and try it. we were always told the reason for the sleeve was so we didn't jag our fingers on the tensioners, among other silly...

perhaps his phone line was cut after he posted and is tied to a chair in the basement as we speak

steel capping will protect the cable to your house. as for the inspection cover, leave it alone, it belongs to Bt, has other lines going through it (not just yours) and these things need a gas test before opening and while working on it. never heard of a burglar cutting the line from the...