You'll probably find debris has got into the pump impellor causing it to vibrate. Ask (tell) them to clean or change the pump. You've probably paid enough :cry:
Thiis boiler is the same as a Promax. Do a search on those, could be any number of faults. Ignition pcb is a common fault as is electrode, combustion seals, condense trap etc......
You need to check whether the boiler is modulating i.e. the burner pressure is getting lower as the water temp is increasing. This would cause the above fault. Burner pressures need to be checked. But it could be that theres scale in the heat exchanger.