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I certainly didn't expect my query to result in a comprehensive master class for repairing Miele washing machines. The outcome must be very valuable to anyone with similar problems. Although in my case it turned out to be simply the brushes, it does expose other potential areas of failure with...

Hi Harry Kiri As I remember, the symptoms of worn brushes are usually slow speed, no spin and eventually no drive at all. I used to get this every two years or so with Hotpoint machines, but my Miele lasted six and a half years before it needed a new set. It does get very heavy use. The...

Hello Harry Kiri It was the motor brushes at least it was one of them. I don't understand why one wore so much more than the other. The replacements 18 months ago were genuine Miele. Anyway now I have tried some cheap brushes (Miele are around £30) to see what happens and it works perfectly...

I quote, 'the water inlet is restricted' The stopcock is not opened far enough or the inlet hose is kinked or your water pressure is too low or [most likely] The filters are blocked. There is a fine mesh filter at each end of the inlet hose. turn off the water, unscrew the hose at both ends...

Hi Harry Kiri Re-reading your last posting reminded me that I too thought my machine washed a little before pumping out, but now it doesn't, it just fills and then empties. So our symptoms seem very similar. I would normally have suspected the motor brushes, but having replaced these 18...

Hello Harry Kiri Many thanks for your reply. Yes, your symptoms seem similar to mine. However, following your suggestion, I have now checked the heater. It has some resistance, so I applied power directly to it (not forgetting to earth the drum and putting some water in!). It heated up ok...

I have a Miele W828 washing machine which has been a workhorse for 7 years but has now failed. It takes in water, agitates and then immediately pumps out. The 'rinses' light flashes continuously and the 'anti-crease/finish' light comes on. This pattern occurs on all wash and rinse...