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Yes there were rows of brick as it was a window. Not sure if they just measured it wrong or this is how they do it but it is worrying how close the frame is to the concrete yard.

After the visit last night he said the windows are level and teh ones that are not central on the inside he said are from the outside and this is what you always go from?? I am still confused as to how it can be central on the outside yet on the inside more of the frame is showing on the right...

Originally they left it with the foam in between the bricks, then they replaced this with cement so the final pic is how they intend to leave it. Last night they said they would concrete under the patio door frame.

They have not been paid yet! Yes they used foam to set the bricks, then after the first unhappy exchange they re-did in cement. They have basically butchered the wall when cutting through the bricks would have meant all this unnecessary, sigh! I think I will suggest she pays for an expert to...

I think they have filled in the wall cavity with the foam! :cry:

Hi, My friend had new UPVC windows fitted along with an existing window converted into a patio door (victorian terrace house). I have several concerns. Firstly a damp proof course has been recently fitted and due to the installer using a sledge hammer they have all but demolished the wall way...

Hi, My friend had new UPVC windows fitted along with an existing window converted into a patio door (victorian terrace house). I have several concerns. Firstly a damp proof course has been recently fitted and due to the installer using a sledge hammer they have all but demolished the wall way...