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Hi, I've worked all these out now. In the end we called out British Gas because it was not working as it should have been. Not just a case of needing it to be more effective for us, we were finding that we had either heating or water, but not both. The solution was: 1) Replace the...

Here is a photo of the timer. Just to clarify what happens. I can slide the bottom slider across to have just the hot water on, but I cannot slide the top slider (central heating) without it also moving the bottom one and turning on the hot water as well. There is something inside the control...

Hi, Thanks for your comments, do these pictures help or do you need more detail? Let me know if you need more. thanks, MS

Hi, Thanks for your comments. I've had a look around the hot water tank and there does appear to me a motorised value that is called a value actuator pump. There is pipework coming up from the floor that leads into this and there are two pipes leading from it. One to the hot water tank and...

We have a tank system which is gravity fed and the boiler provides both hot and cold water. The boiler is around 20 year old with a balanced flue. When we had it fixed recently the engineer said that it was a hot water priority boiler. We'd rather not replace the boiler although we know it is...

Thanks for this. I looked into it and the extending arms work for 133-153. However, I'm wondering if I could use one of the extending arms and then the normal arm on the other side. I've worked out this would give me 121.5 which could work out. Anyone know if this is possible. MS

Hi, I'm trying to fit a new mixer shower for a bathroom and I'm trying to avoid re-plumbing some pipes. I have existing hot and cold water pipes coming in for a washing machine. They are level and cold left and hot right. The one problem I have is the centres are at 120mm and I can't find a...