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Thanks for that Bernard. I've replied to your off list message. Cheers Richard

That was the possibility I first thought of but the switch has been working fine since that activation. Obviously if it happens again I will change it. Any other suggestions would be most welcome. Cheers Richard

Thanks Bernard for those suggestions. Yes it would have just been possible to have slid a thin strip of metal over the sensor as there was is a tiny gap where the door stop is fitted. I've now dealt with that! The CCTV camera that covers the approach to the exit door does not actually...

Thanks for your posting. Sealed magnetic contact concealed into door jam and door. Door opens inwards. CCTV cameras picked up nothing. Although the gap between the switch and the magnet is 5mm I find that parting them to more than 10mm still allows me to operate the alarm.....just tested...

Guys about four years ago I installed a Scantronics 965 hard wired system in my rural office premises and in all that time have only had one instance of it having been triggered. According to the log this was due to the vibration alarm on the large glass doors having been triggered at about...

Thanks for the suggestions. I do not think spiders are the cause and there is nothing growing in the vicinity of the PIR. I've also restricted the view of the PIR to a small area that does not include anything that can move. It basically looks down at the gravel yard. Cheers Richard

Thanks guys for the suggestions. Putting tape over the sensor has certainly had the effect of reducing it's sensitivity but I suspect that I may have found the culprit. Recently I've been parking my car almost under the PIR and I understand now that this is not advisable. Certainly...

Perhaps but I was rather hoping that someone would have been able to suggest a method of cutting down it's sensitivity to make it more usable! I would be interested in what QH floodlight with PIR you would suggest I invest in if I cannot find a remedy. Cheers Richard

I've had it a couple of years and it has only recently become a big issue. Cheers Richard

Guys I'm having mainly rain problems triggering this combined Screwfix supplied lamp and PIR unit http://tinyurl.com/naa6gm5 This unit is fitted under the eves of a building and faces south. I have the PIR masked down to a limited area and have tried to make it less sensitive to being...

Thanks for your suggestion. Bit expensive but no doubt good kit. Is the following worth considering. Here is a link to the installation manual. http://www.gjd.co.uk/wp-content/uploads/wpsc/downloadables/Autodialer-Manual.pdf Cheers Richard

Many thanks for your help very much appreciated. Cheers Richard

Many thanks for your hand holding which has resulted in success. I did try to put in a name for the additional users, but although I tried using the letters associated with numbers on the key pad they did not 'stick.' I could not see how to OK each letter selection before adding another...

Thanks for the info. I was rather expecting that I could simply have the communicator send a message first to my mobile and then to two other people. Does one have to have a subscription to a monitoring company? Cheers Richard

Please forgive my incorrect spelling of Scantronic in the subject line<G> Cheers Richard

Thanks for the quick response. I feel sure that I should know what an ARC is but I don't <G> Is it quite easy to set these things up to dial out to designated numbers? I will try to remember to get the spelling right for Scantronic in the future. Cheers Richard

I want to install a Scantronics communicator 8400 in my Scantronics 9651 alarm box and have just downloaded the manual. It talks about programming the chip, however surely when one buys a new unit it should not be necessary or have I simply not grasped something? I want to connect the unit to...

Guys I am needing some assistance please! I want to add a couple of additional users to the system but cannot for the life of me work out how to do this. I think I have to enter the master user which is fine, and that after putting in the master code I follow this with 4. I'm then...

Thanks for your assistance. I have he installer's handbook and the installer's code so is this something I should be able to do with a little bit of hand holding? Cheers Richard

Thanks. You have rather lost me ! I've looked at the 9651 handbook and cannot work out what this is all about and would appreciate your assistance please. Many thanks Richard