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A reinstall would almost certainly fix it, but before you do it, try Malwarebytes The free version is what you need - download, install, update and scan. Use the Quickscan option and fix everything it finds - it might take a half hour or so. Then reboot. If you have the time, do a full scan -...

If the word documents sent to you have come from someone using very recent software (2007 onwards), they could be in the new Microsoft Word format, which has the extension .docx rather than .doc. Unless you upgrade yourself, you are stuck. You could try getting the senders to resend in the old...

This looks like another way for the banks to try and dodge their responsibilities. It's outrageous that they can suggest that if you don't use their software then they can make you responsible if something goes wrong. What if you use it, and something still goes wrong? Imagine how difficult it...

How about a thread for people to share information about programs they use and like, and tweaks to make PCs run better. Here's one to get it going... Sysinternals Process Explorer Download is at the bottom of the page. It's a bit fiddly to install. It comes as a zipped file, which you...

Here's how you solve this sort of problem in XP... Step 1 Do a google search for the .exe or .dll you are concerned about. Look at the answers given by more than one source. Bleepingcomputer.com is good, as is processlibrary.com. In this case, adeck.exe looks like it might be an audio...

Don't let lack of confidence stop you - the more training you do, the easier it becomes.

Before you go any further - BACK THE FILES UP! Save copies of them somewhere safe - a pen-drive, or something. Then, if you do something desperate, you won't have lost your only copies. From your description, this is just a file association, I think. If you right click on the icons, then...

I'm also on XP SP3. Maybe it is OS related, but I gather that loads of people don't get this problem, although some do, so it's hard to definitively make the link...

I'm on 3.0.10 too, and am not impressed. I get loads of random freezes, especially on sites that are a bit slow - Firefox just presents me with a blank page and won't let me back out, freezing if I get a bit insistent. The only reason I persevere with it is because I like the greasemonkey, WOT...

That's right - the immersion has a ring connector to earth, another to neutral, then a connection for live to the thermostat which loops on to the cut out and on to the live immersion connector. It's the connections to thermostat and cut-out that were interesting me. At the other end, the E7...

Could someone explain to me the thinking around making connections using multi-stranded flex? There seem to be plenty of options: Stripping the end of the flex and just tightening a screw onto it (like in a 13A plug). Putting an uninsulated bootlace ferrule onto the end using a ratchet...

From a DIYer's point of view, I think these questions may need to be phrased in a way which makes it immediately obvious what is actually being asked. For example: The meaning of 'maximum demand' in this question is pretty self-evident, even if the method of calculating it, and a full...

Second vote for Malwarebytes - this is a truly excellent program. And free, if you don't pay for the full-time protection it can provide.

Not a sparks, so could be way out of line, but... If red and black were used to indicate positive and negative in a d.c. circuit, maybe it would be a good thing that a.c. circuits use a different colourway - it would serve to underline the fact that they are not the same thing. But I've just...

I'm a DIYer who spent £20.00 on a proper ratchet crimping tool, and spent some time reading up on correctly using it. It struck me that if I used it just once, it will have paid for itself. It also means I can sleep at night, safe in the knowledge that my crimped connections are not going to...

All those regulations and rules begin to make sense now, don't they?

You're a superstar! Thanks, roofer - I would never have found that in a hundred years. You reply has probably made the difference between this getting done, and it not getting done. I'm a very happy camper...

I'm wanting to drop a flexible flue liner and chimney pot cowl down my chimney - the sort that just hangs on the old chimney pot, to avoid too much messing about. When I was quoted for this by a professional, the biggest expense seemed to be the scaffolding, so I'd like to save a few quid, if I...

Event Viewer: Click the Start button. In the Search box, type Event Viewer, and then, in the list of results, double-click Event Viewer. Do you see any error messages for the dates when things have gone wrong?

That looks pretty tidy, masona - where did you get them? I was originally thinking of using some sort of setup with DG units as the secondary glazing. But now I'm thinking if I approached a chippy with a handful of cash, I might be able to get some nice wooden frames made up and glazed to fit...