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I think that if your boiler is less than 10 years old it should be fully covered under the BG insurance scheme (homecare) so they have a duty to repair it. How on earth can they charge 7K for a 24i boiler replacement! :shock: They should offer a discount if you have a homecare agreement...

Oh my goodness!!!! This is exactly what happened to me! From the time BG entered my house to do annual service the engineer was trying to sell me a new boiler. Spiel about how I couldn't sell the house with a boiler that age in it. Five minutes later he had disconnected the boiler. He...

Bump again - I have similar problem only two of mine won't switch off or turn down

Thank you Happyplumber. How often should the servicing of the Magnaclean be done?

Oh my goodness, do I need to check it. No one has suggested that I do anything to it. Are there any instructions available as to what to do? Yep - my installer got paid and then is gone for good.

Feeling even more hard done by and ripped off now :( I paid £171 for a magnaclean to be fitted during boiler installation.

You don't happen to work across Kent do you :)

Yes - that has been my experience. As soon as paid, the gas engineer just didn't want to know, and yes again, we are the ones left to sort out any problems. Glad you are getting sorted out, and I shouldn't moan too much, at least my house and hot water are warm even though I am woken up...

That's cheap, I paid a lot more when having my boiler fitted - included VAT though.

Hi - sorry to hijack this post- I was interested in this because I have been told that it might be best if I upgrade my pump from a 15/50 to a 15/60. What are the problems that could be caused?

I am still shaking. I had phoned Gas Safe to see if the installer had registered the boiler as I hadn't received a certificate or anything (he hasn't) and they recommended I contact him, so I phoned him re: the noise and the registration and had my head bitten off. I was told that he had...

Yes there is a tank in the loft. I have been told by someone else that the installer should have fitted a non return valve which was not done, in fact, apart from the fitting for the wireless thermostat no work was done with regard to the system as a whole apart from flushing the system and...

My original installer was recommended to me by someone :(

Hi - I am in East Kent, near Margate.

Following the extremely expensive installation of a new boiler before Christmas, I am left with a noisy system. I am not sure whether the noise is coming from the new boiler, the pump or from the black solenoid thing attached to the Dayton wireless thermostat. It is a loud vibrating hum that...

Thank you Tony - that puts my mind at rest :D Val

Hi - I am probably being a bit neurotic following the problems I had before Christmas, with the installation of a Worcester Bosch 40 cdi condensing boiler. I notice that I have very heavy and continuous pluming coming from the flue on my garage roof and wonder if this is correct. I know this...

Hm - I got a Gas Safe engineer to install the boiler. He was recommended to me and was cheaper than another quote I got. He put the boiler in very quickly but then (and this wasn't his fault) couldn't commission it because of low gas pressure. I had a lot of work done by the gas supplier and...

No - am not able to do this. System was balanced and cold radiator was hot for a while - has now gone cold again :( It is in downstairs bathroom on a spur from an upstairs radiator. Other radiators that were cold at the bottom are now fine, but this one is just a problem.

Me too :oops: LOL :lol: