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Thanks Handymanjo. I've made the changes as suggested above and unfortunately it still isn't working, it now says: Com 1 Fault - No ATS available

Still no joy, the credit is £19.60

It's the Texecom ComGSM CEG-0001 The SIM card is set up in that format so I assumed same needed to be used for the GSM unit. Should it be standard 07xxx format? Not sure about the ATS monitor, how do I check? Programming via keypad. Thanks

Yes, what I've noticed is that the LED 2 is slow flashing. I tried to request a status report via text and that's when the failure happened. What do I need to do to turn the LED on? Thanks

Thanks for the quick reply. I've made the changes as suggested. It has come up with a fault now ATS Path Fault - No ATS Available

Sorry for the belated reply guys, I managed to get the door contact working today after re-positioning the magnet then deleting and re-learning the device. Many thanks for your help.

Hi all I have a Prem Elite 48 control panel and I've been trying to install a ComGSM CEG-0001 today running a specific security SIM from Quicksafe. Earlier today, I managed to get it configured and working, however, it would only send status updates via text message and it would not text me...

Thanks both for the advice. Firstly, I have managed to disable the contact now so I can at least set the alarm (I've also learnt how to configure the other contacts/ PIRs which is a bonus!) Secureiam - I have the engineers code, what are the tampers? Also, when you say the pins need to be...

Ok, thanks. I'll give it a whirl in the morning and also brush up on the instructions.

Sure, here you go. Thanks

Ok, so I've just swapped the back plate with one which I know is working. The other is still working and the back door still has an error. The unit is fit together correctly and I hear the click when I screw it in. When I took it off, the light remained red constant but when I put it back...

The message says: Zone 009 Tamper Back Door, then says call Alarm Co for service. Thanks

Thanks for the swift reply. I don't think I damaged it and everything looks intact. How do I reset the panel? I have the engineer code, however, it was set up by a professional alarm company when it was installed and I am struggling with the instructions! How can I change the zone set up...

I have a Texecom Richochet 32W Panel which is linked up to various PIRs and Door Contacts. I've recently had a new door installed which meant that I had to remove the door contact. I've re-installed on the new door, however, it no longer works. The unit in question is a GBC-0001 and is...