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To give everyone an update - issue was a blockage of tissues in the soil pipe a few metres from the house. Access was possible through the furnco coupling - a hole had been cut in the soil vent pipe 16 years ago for previous work. A big thanks to Herts P&D for quickly turning up and fixing the...

Thanks Andy - sent you reply

To answer CBW's question, don't think anything has fallen down. I'm guessing clear run after blockage

no detached

An extra bit of information - Soil pipe to the right in picture is from toilet in extension and that works ok

Appreciate your effort in looking at Google earth. I am an odd number. You are right - my insurance company told me I had a sewer somewhere through back garden. Had issues with tree roots damaging pipes 16 years the insurance company fixed. Andy was checking my post code to see if he covered...

It's on rear....but do get feeling Thames Water will throw responsibility back at me

So should I contact Thames Water?

Work was done about 16 years ago by insurance company to fix underground leaking pipe

See what looks like a manhole cover outside my house in the middle of the road. Post code is ig3 9pw

Picture showing downstairs toilet linking to sewer pipe. https://www.dropbox.com/s/p185qyn330mye5j/IMG_5084.JPG?raw=1 Picture showing upstairs pipe linking to soil pipe https://www.dropbox.com/s/2zpd7o8d5j2d0p4/IMG_5086.JPG?raw=1

Trying to figure out how to post pictures here

Sorry Andy - didn't see your request -will post a few pictures

thanks - will see if they cover London area

Any recommendations?

Tried neighbours - nothing there. Just used 2 metres of drain coil down toilet but made no difference. Maybe time to call in Dyna Rod

thanks - will try to figure out where man hole cover is.

Don't think I have manhole cover on my property. I forgot to mention I have a 3rd toilet on my extension and that seems to be working ok.

I have a downstairs blocked toilet. Tried plunger but no joy. Water does drain away slowly over many hours. When I flush toilet directly above on next floor notice downstairs toilet filling up. Not sure whats going on - next step will is to get a flexible coil from Wickes use it on downstairs...