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Calm your wives nerves?

Well it’s fair to say I wasn’t expecting that. I won’t start offering advice on EMF radiation from home systems - each to their own. Your only complete power down option has already been explained, isn’t really designed to be done frequently, will be a pain in the backside and also likely...

Understanding why you would want to do this would be helpful for the right advice being offered

Couple of things could happen…. You reset it fine. It asks for engineer reset or it asks for an anti code. Middle one is your only problem. In a domestic install if an engineer has turned on a tamper reset then they are at it lol

Defaulting a bit excessive if you don’t want to change any of the settings before knowing whether restore on tamper is set. Try and change the batteries and see what happens. If you can reset with your user code and are happy with the setup you already have then your all good

Just follow the instructions

I’d also personally loop into the lighting circuit if you can with any new install rather than into a sockets ring main providing the unit isn’t going to draw too much

Be good if you can come back to us with the outcome and what solution VM put in. Regardless make sure you are happy with their proposals.

I was assuming it’s a cordless phone and it’s not plugged in to the modem in the attic and it’s the distance between the base and downstairs that’s causing the connectivity challenge.

Appreciate the frustration but you’ve mounted the kit way too high. That’s what’s causing the false alarms. Would it be a big job to drop the cabling by a half metre to metre?

Doing a full reset seems overkill. Can you go into change inputs on the engineer mode and put the info of each logged input into a reply here Also go into site options > exit modes and post what the exit mode is set as for A and B

Was everything working before you changed something in error? You can fully reset the system settings either deleting or keeping the PIRs attached to the panel or alternatively we can try and resolve step by step.

Just change the setting back that you changed in error What is the actual problem you have?

Is your router running dual band?

Tampers can be replaced. Potential you’ve inadvertently broken the bell box cover one if you weren’t sure what you were doing they are very sensitive. There’s also a screw one that senses whether it’s being pulled away from the fascia of the building

You could change just the device with the issue but the advice is to replace all

Show us a photo of the inputs and we can work out what batteries or alternatively punch in the engineers code, open the sensors up to check what batteries are needed, order them up and do this again to change them when they come You are as well changing them all

And what if someone targeting your property waited until you left, disabled your external sirens in broad daylight in a way that appeared they were in fact an alarm company…. Only to come back of an evening to break in? The end user comes home notices a tamper on their panel looks at the...

My message above applies. Until you try you won’t know whether the engineer has set it up for solely an engineer reset. If you have an engineer company you could ask them if it goes pear shaped Either way it sounds like you need to remove the sensor so…

No the tamper will go off. Stop it with your code and hopefully your engineer has set it up so that your code can reset the tamper also.