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To email you a copy I assume that it is backup account data? You have lost me on the config option numbers, what do the numbers refer to. Probably best if I try that first.

Problems still. The upload seems to have been successful. They keypad is responding to the codes I am entering for users by sounding a tone, then scrolling through the errors: ATS path fault, panel tamper and com1 fault. ATS is the com2400 which won't connect (BT line prob so forget this for...

You were correct, the keypad had the ports set differently. I assumed that when I uploaded from wintex , the software would override anything already on the keypad. I know better now! Once again, thanks very much. I really appreciate how quickly you come back. I will now try adding the tags.

Yes, took all out switched restarted wanted and plugged back in.

Help needed yet again! Spent the week making sure that I had programmed wintex as best as I can. Sunday here so time to upload. Connected usb com to com2 on the board. Connected to my laptop (where wintex is), laptop is using com3 so I have setup pc-com as com 3 in the drop down menu. Connected...

Many thanks, so they should be unchecked for any user wanting to access the rkp via tag or pin. How come I can't find this stuff in the manual!

Got my usb-com cable and am setting things up, slowly. I am setting up users using wintex. Being a pessimist, I have decided to upload (eventually) the user parameters setting myself up as a second engineer. I am assuming that when I change the pin for the undeletable engineer, should something...

Brilliant, switched off predictive text. Things looking better all walk tests were fine. I have ordered a USB com cable after finding it hard to programme users. The flow diagram didn't flow my way when I tried it. Entering new 001 master user pin, selecting 'yes' after takes me to user 002...

Maybe i should get the cable, the wintex software came with the com2400 I got in the package. Is the pc-com needed too?

Thanks for keeping me going! I have done as suggested and it has started to operate! Maybe it needed to get over its birth! I have confirmed the bits and had a stab at setting up the zones. I had trouble naming them as the keypad kept coming up with words I did not want - it proved impossible...

Looks like version 2: LS1 V2.02 on chip at edge of the board.

How can I find that info? Is it written on the circuit board or do I have to access it through the keypad? If the keypad, I am stuffed.

Just had a go. Removed all power, then booted up again on battery only. Seems like an identical set of error messages. So no luck there, thanks for the idea.

I have posted earlier on the hardware side and think that all that is sorted (maybe not). Just to set the scene, 5 six wire PIRs, one magnetic sensor for garage and a smoke alarm. Keypad, four wires straight into the terminals on the board, external sounder 5 wires straight into the terminals on...

I am looking for a bit of help. I have just wired in external sounder and keypad - straightforward. Now I need to hook up 5 pirs, a F102 magnetic roller shutt, and a smoke alarm. The 0v and 12v connections are fine, I think the pir alarm connections are OK and I have connected the tamper circuit...