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Can't afford a 10K build and was thinking of building a single story SIPS structure about 5m x 2.5M using Kingspan TEK panels or similar thinking I can cut them to size myself and cut out spaces for windows etc. Few questions: The site is next to a retaining wall (about 4' high) in a tiered...

Thanks for the advice. Actually, now I've excavated it a bit more, I'm not sure if there was a lot of logic behind what was done originally. At one side the pebbles do go down about 8 inches and under that there is sand. But further along, the pebbles are only 2-3 inches and under that...

Hi, My back garden has some borders filled with pebbles and I want to just make them part of the lawn. I was expecting only a couple inches of pebbles but they actually go down about 8 inches, below that appears to be sand. I've dug about 3" of the pebbles out already. What would be some...

This could be the problem I guess. I stirred it pretty well but it was separating a bit.

In my opinion you are doing exactly the right thing. Get a few quotes giving details of the work they propose, do a bit of research, and chose the one that seems most credible (i.e. where they appear to have actually considered the details of the job). If there is someone who charges to do a...

Hi, We bought a house a couple of years ago where some rooms had been heavily smoked in and we also weren't sure if the existing paint was oil or water based. Crown recommended sealing with Alkaline Resisting Primer and then painting with our chosen colour Crown scrubbable matt emulsion...

No mate, I'd claim the cost of the boiler back from you. You can have the boiler back as long as you pay me for the hassle caused. Its the same on both sides - whether I didn't pay in advance versus you have my money already but I have a none working system. Its difficult to get the money -...

Like I and all other respondents on this thread (non-trade/customers) - we've never been asked for anything upfront. There again I've had ****y plumbers. Should I be looking for the ones who charge for materials upfront and would this guarentee a good job? Maybe but I doubt that there is any...

But you made the point earlier about stock items "Not really as they are a stock item that sits in my stores". As people have said this 'credit' is the case in multiple industries. I totally agree with endecotp . You are free to run your business as you wish and if its working then its...

Buyer beware. I would not pay anything until work is completed satisfactorily. What use is a half working system to you? More grief than its worth. OP seems to think that you got some stuff that is useful to you once its on your premises. If the company goes bankrupt half way through, try...

Ok so this is a situation about a (probably*) minor job but with materials you would not hold on stock. Period sinks - taps that you would probably not be able to use for another customer. So I would say, "please pay for taps upfront because they are a specialised item, balance payment on...

We are the trades that answer the questions for the DIYers. Jon Much appreciated

I'm not disagreeing with anything you say, just giving a customer perspective. If a new installation doesn't work or partially doesn't work we have the courts. That is the route I took and got a partial 33% refund out of court. Some would argue for legislation and ombudsmen etc. but I am for...

"It seems to me that you didn't get a good engineer if what you say has happened." - no disagreement with you here. After I sorted that I then got another plumber just to replace a faulty pump. He spilt water over an electronic valve which ruined it and then asked me to pay to replace it. Yes...

Ok, I think you are just not very customer focused to be honest although you give a SOW so you are better than 99% of heating engineers/plumbers in that respect in my experience. If a customer requests 'fit a TRV valve on radiator to replace lockshield' I can understand wanting payment for...

And you have customers with this attitude? Your job is to select materials, or if customer specifies to agree or reject them. Payment is on job completion when the system is proved to be worked as agreed with the agreed materials. It's not credit. What is the customer going to do with a...

Ok, think you convinced me. Thanks everyone. I've ordered the coreect part. Hope I can return the other one.

You don't say whether its a new install, or if you had it a while and just got these issue recently.

It is probably a motorised valve stuck open or with some other problem causing it to be continually 'on' (can even be caused if water gets inside it) and in many systems that will cause the boiler and pump to provide heat and water circulation all the time. Are you sure its the only motorised...

Been wondering about this too. Got a new boiler (Glowworm 18 HX Flexicom) a little over a year ago and recently paid about £70 for a service booked via Glowworm. But am I right in saying that any gas-safe registered engineer can do a service on any manufacturer's boiler and that can't...