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Just to say thanks You were bang on - the lever was turning externally but internally nothing was happening, needed a new lever! I am now the proud owner of a new lever and hot water and heating, thank you to all as I could alert the engineer and he arrived with the correct part. :D

Its an Excell 96E

thanks, i have turned the cold water inlet stopcock to fully open and the the black plastic lever at the end of the flexi-pipe 90º but no rush of filling water? maybe i have a blockage in the inlet or the plastic switch is worn so it turns the lever but doesn't open the valve - does that make sense?

Any idea where I might find it?

Thanks for this - at the risk of sounding really stupid. I couldn't find UK on the list when I registered and am just outside Norwich (in response to the 2nd reply). There is a white pipe coming up into the boiler which I believe is the water and where it meets the copper pipes there is...

Hi I can't make sense of the instructions at all. My boiler has always been a bit iffy, but last night I bled the radiators as they weren't getting that hot and the pressure was on the low side. The upshot is no heating or hot water and no pressure in the boiler at all. I had the...