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Think he didn’t enter the user menu initially so would never of found it in the arming menus.

Hmm the robot vac triggering the alarm is a concern, what sensors you using. As for wireless keypad you would need a wireless expander, however if you have hard wired expanders already there may not be space for a wireless one on your system

It isn’t illegal, no more than taking images from beyond your boundary. How you use and share the data is the issue. Take a look at the ICO. You have good reason to record the audio, you will use the images and audio responsibly and you won’t be looking at the footage or listening to the...

no worries, no idea what it says in the manual ......... Usually they have a break down of steps and images of the screen, they also have a you tube channel with some videos of some processes on also.

waiting for admin to move it across but its wiring from a a panel to a bell box

if you ring our landline number now I will talk you through where it is.

its not labelled as generate an app code maybe thats why your missing it

They only stop a neighbour from being anti social if they believe action will be taken against them. You can have what ever you want and just use the cameras privacy mask to section off along the boundary. You only need to recognise its the neighbour doing the deed at any point along your...

what process did you follow to try and generate a app code?

generating an app code can be done from the app or from the panels keypad as an engineer or master user(not sure it can be turned off by the engineer). I have just check the bench unit and definitely a master user function to generate an app code, in the user menu. So where have you looked...

Not had that myself, other than when the user doesn't remember the codes and the default ones don't work. Then again I swear blind on doing certain things certain ways on certain panels as it works for me but if you ask Tech support they don't know or say you shouldn't do it that way. Made...

The power looks good. This is normal and sounds like the panel is operating normally. If it is not responding after this is, it is usually not properly powered up or a tamper on a keypad, global or lid of panel or bell box i still present and your locked out until the issues are addressed...

Not sure we are on the same page at the minute. I need to know how it is being set. Not which system is being set. do both systems have smart coms? There are several possibilities but how the the system is being set is critical to rule in or out some of the possibilities and where to look...

I can guess but can’t be certain. I would need more info on the 2 systems including how it was being set. i could then look at other things to try and confirm. I would need to look at the logs and see what’s recorded against your version of events.

To be fair you may as well look at doing the cctv for the house. Cables can be run to each point, my preference is hard wired and POE cameras on an NVR. WiFi cameras are easily to interfere and have issues with compared to hardwired ones for the image/video feed. You can place a camera for...

The smart com connection to wintex? When you entered the default engineers code on the panels keypad did you type it in once, twice or….. When system alerts is showing, type code once will show the alerts, you need to enter the code again before it finishes to take you into the menus

Believe the Eufy can be charged up manually if needs be. Not seen your property but what’s at the end of your path? Power via a cable on the gable end sure is possible?

It is important to stick with the manufacturers recommended battery as that’s how it was designed. Changing to different specs and battery chemistries can be dangerous even if they appear to work. In extreme cases fire or explosion may occur which becomes a very serious and dangerous...

An installer would normally supply a battery with an alarm system. If buying one from a retailer or distributor they may sell a kit with one in, but not necessarily the right size for the equipment you intend to use. There are many different sizes (capacity) and voltages of batteries for alarm...

yes can only find it on two keypads the panda and the phone flip style one, looks like combo key (unlock a/ok) and the elegant keypad has more keys.