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Theft etc seems a fair point, but I fear the issue of trade waste makes perfect sense. In dentistry we have to account for every snotrag that leaves the premises. Pity he didn't explain that rather than leave me suspicious Thanks to all!

In a nutshell, I have a BG Homecare agreement, engineer decided boiler needed new hot water plate. Fair do's problem solved, but I had to pay £200 S&F outside agreement cos he said it was scaled up, but didn't seem able to explain whether he meant scale on mains side or gunk in system. One...

Is this true or just a scam to avoid showing the customer the perfectly good part that's taken out, or maybe to take it back for refurb? I asked for my old HE to be left: "Sorry mate, I'll be disciplined (ooer) if I do that". Or am I paranoid? :shock:

Have run X800 round for a few hours, but HE hopelessly blocked. thanks to all again. First time Ive used Sentinel - can anyone suggest why the water comes out cloudy green, but no sludge?

Thanks all. Adding up a survey, a water test, & an indie to clean it, probably cost the same to just let BG sort it. At least if it still fails I can challenge them for a refund for uneccassary work. No hot water again today :( :( :(

Sounds like you have the power option set to standby. Which stops the hard disk....!! :shock:

Toptec, what do you mean by dormant? I can only make mine go to standby or hibernate, both stop the hard disk. I have Speedfan slowing the fans when not in use but that's about it.

My goodness, I think BG got it right! Engineer has just explained that the exchanger is almost certainly sludged up (system side, and not scaled on mains side as I thought he meant) hence water takes long time to warm up & restricted flow is affecting boiler fire up. Presumably an overheat...

OK, WM now on cold fill only. Actually the worst offender for stressing the DV is wife & daughter running hot tap in bathroom constantly on & off for mere seconds when brushing teeth or washing hands! No chance the pressure diff switch is the fault?

I think the DV had a new diaphragm at the last fail (2 or 3 years ago). Yes, WM is H&C feed. Oddly that also broke this week, but that's maybe a worn belt, I have yet to pull the thing out. Boiler is a Turbomax 282E Well - I just tried it a few differnt things: With CH off - little...

I had a similar experience a few years ago, although are you certain it is clay & not silt? I thought mine was clay but being in the Thames flood basin that didn't make sense. Do a jam jar test to be sure. Definitely didn't want to rotovate, but removed about a foot of what passed for...

No, twas a brand new installation 13 years ago in an unmodernised house. All copper pipe, except for shower which is plastic, fitted 3 years ago. The wobbly HW problem is the same whether its the shower or the kitchen tap. I am now thinking it is the DV itself, now the 3rd the boiler's had...

My home grown PC is about 4 years old, & is daily on & off. Am now tempted to leave it on, albeit a tad noisy when it's been on a whlte. But 26p per week? Really??

This is what I am thinking. I wasn't there during the BG visit, but am told he reckoned it was 'scaled up' & needs new exchanger. Now the system side AFAIAC has always been protected (I might get a Fernox test anyway to save the aggro of a flush). And if the mains side of the exchanger has...

After a frustrating 6 weeks of unreliable HW, British Gas have this time not fiddled with my DV microswitch again, but have decided I need a new heat exchanger. My system has always had Fernox protector/silencer, with DS40 descaling every 3-4 years. Maybe I should have powerflushed? What...

Thanks breezer. ****y eSpares now tell me that that the part is s/n dependent and they omitted to say this in their product description. If only I'd gone to Indesit in the first place, right part & half the price! Door still shut, locking plate moves freely so I'm totally stumped. Can't...

OK, I made a mistake. Model WDE12, interlock wasn't engaging, so ordered new one from eSpares. It arrived, and had 3 separate terminals but existing wiring fed into a 'block' terminal/plug. Owner v anxious to have machine working asap, so I removed cabling from block plug (d'oh!) & attached...

Hi Gasguru Here's as much detail as I can think of: He fitted a whole new brass assembly/housing so I suppose he changed everything The auto vent cap is open but I don't know if the float/valve are OK, as I cant get the top off. I can't test the pressure but I've just checked the...

Yes, thanks, its the TurboMAX VUW 242E I thought it was the mixer at fault, so this morning as a test I turned kitchen tap on gradually until full flow acheived - about 7 l/min - boiler didn't come on. Did it again but turned tap on sharply - hot water DID come on. BUT - I repeated this...

I'm frustrated - can anyone please tell me if I'm on the right track?? British Gas seem to disagree I couldn't get hot water through my (new) thermostatic mixer shower when turned down below about 35degrees. Also the hot water generally would sometimes not come on, but was sometimes OK if...