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Branching off from my previous thread, I had gas engineers replace an old boiler with a new condensing boiler in a leasehold flat in a block with a freeholder landlord. The job was to take out the old boiler and put the new boiler in at the same location. I found out that the engineers had made...

Hi, I recently had a gas boiler replaced in a 2nd floor flat. In discussions with the company afterwards, I found out that they had to drill a new flue hole (I wasn't there when the work was being done - it didn't seem like they would have taken the initiative to tell me!). This hadn't been...

Hello, I own a flat in a block of converted terraced houses. One of our chimneys has been found to have cracks in the flaunching - see attached photos. The symptoms so far are fairly frequent dripping of water down the chimney when there is heavy rain (about once every 3-4 seconds), which seems...

Hello, I just had an extractor fan replaced by an electrician (edit - it's in a bathroom) and found out from him at the end that it's venting into the loft. (I've only just moved in, and so I wasn't aware of this.) I've done some searching and found out that this poses risks for condensation...

Hello, recently my central heating stopped working and an engineer diagnosed the problem as being that the electrical connection point on the heating pump has partially melted, presumably due to the connection being poor. The pump is inside the boiler body. He recommended replacing the pump and...

Hello, I have an Aqualisa shower which recently started dripping. I think I need to get at the O-rings or cartridge, but I'm stuck at the first step of getting the handle cap off. I've attached a photo of the handle - I think I need to remove the round bit in the centre. However, it is very...