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Just noticed I made a mistake in reading the receipt: For the white wall tiles, it was BAL Microflex Wall Grout (not Micromax) For the cream wall tiles, it was again BAL Microflex Wall Grout Schoolboy!

RichardC, re the joist...I think it looked about 400mm. Thanks the suggestion re grout colour...I think i will change from ivory to one of those suggested colours

Very helpful replies. I have now checked out all products used. Two bathrooms (with no visible problems): Black floor tiles - BAL Micromax Grout Ebony White wall tiles - BAL Micromax Wall Grout White Problem bathroom: Cream wall tiles - BAL Micromax Grout Ivory Cream floor tiles -...

Thanks. 1. Not overly worried about moisture variation 2. Re joist size and pitch...size looks standard to me 3. A colleague pointed out that the tiler might be treating the grout as 'decorative' rather than performing a holding function (which the addy is capable of doing on its...

:D I am holding quite a bit of money back from the builder so I hope he is incentivised to fix the issues!! I'm just not sure any more that his guys have the know-how and maybe I should get someone else to do it. Any recommendations for NW2 London?

Thank you for spending the time on this. Haven't cracked how to copy messages but here are the answers as far as I know: 1. The plywood was WBP exterior grade. It was fixed direct to joists with screws and "no more nails" glue. 2. I don't know what acrylic primed means but I don't...

Can't recall if there was a mixer used - I can check tonight as I have the receipt from Topps Tiles at home. The manager at one of their stores helped me pick out the materials/grout/adhesive etc. I explained to him what the job involved. They waited 24 hours before grouting...as the builder...

The grout was Bal MicroFlex (for joints up to 5mm) which I bought myself. The adhesive was Bal CTF4 White. At least these are what I left in the house for the builders to work with - no reason to believe they didn't use them. Any views on these products? All the tiles were medium to top end...

Thanks for your replies. He is coming to inspect the problem this Sunday bringing his tiler with him. My major worry is that all three bathrooms show gaps between the plywood and the tiles which are unfilled with grout. Is it very hard to squeeze it in completely? Only one bathroom is...

I've spent £10k+ giving him his first chance and am prepared to give him another chance...but I'd like be confident that his fix is the right fix before I do...that's why I'd like to hear what the solutions might be e.g. (1) remove cracked grout and refill (2) remove all grout (cracked and...

Hi all. New member but have lurked for a while. I have just had three bathrooms completely retiled by a local contractor. The tiles in each room have been placed on top of single sheet 24mm plywood - I believe that there is no movement of this as the bathrooms are all small so not possible...