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Thanks paulc7617 I was certain as I could be that it was a blocked drainhole problem. I could see the water spilling out of it and freezing but this is very interesting and useful information and I will keep it in mind in case needed another time. poppikins

Thanks rocks1 I can't see the back of the freezer or turn it round as it is standing on a plinth in between a row of kitchen units. Is it still OK to do it without being able to see it at the back? Is the tube metal? Could I damage it? Thanks for help poppikins

Thanks rocks1 I can't see the back so it would help if you could say how long the coat hanger should be? poppikins

Thanks rocks. I haven't got a water bottle so was going to try the coat hanger you suggested. What length should I push in there? poppikins

Thanks rocks1 does the water evaporate then? I can't actually turn it round to see. And where does the crud go please? When you've poked it down does it just build up inside? poppikins

Thanks very much rocks1. It was turned off for nearly a week and I have always kept it immaculately clean and would not have thought there was any crud to get in there. I also put my little finger down. If I force it down as you say where does it go? Where does the water go anyway? I...

I have a Bosch Exxcel Frost Free fridge freezer about 5 years old. Ice is forming on the bottom of the fridge part under the salad boxes and spoiling the stuff in the salad boxes. Ice is also forming on the bottom of the freezer i.e under the bottom box and the box freezes solid to it...