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Hi, Yes they swapped out the router. Meaning everything had to reconnect to the new WiFi. I can find the Smartcom on my phone when I search, it is just the password that appears to be wrong. The engineer swears blind he didn’t change it and I have no reason to not believe him. I have tried the...

Yes the smart on is connected to the panel (I’m guessing it is) but can’t log into the smart com to change the WiFi password.

Hi all, I literally joined this forum to post this plea for help as looking through the site it seem there are a lot of Texecom geniuses here. We switched broadband provider back in January but had a load of issues that were not fixed until March. The CCTV installer came out and reset our cctv...