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Nah its in the actual electric cupboard .. the cylinder is in the airing cupboard in the kids bedroom ....

This pic shows everything we have in the electric cupboard and the digital meter ... that is the only thing we have in the house apart from the heater itself and the on and off power switch regarding the heater.

Yip its on ... first thing we did when it was all installed was turn it on ready for the next heating time .. but it didnt come on so we are using the boost for hot water

No just the one !

No nothing like that ... its just not coming on .... We actaully this same issue when we were with nPower years ago and an electrician friend came round and changed a fuse and bobs your uncle it worked . but that fuse no longer exists in the cupboard so we are at a loss ...maybe a phonrcall...

Hi .. Was looking for a bit of advice as what to do next ... We have just got our water heater replaced after not having hot water for 2.5 weeks. We are on e.on economy 7 and the heater should turn on 3 times a day to heat the water. When the plumber left yesterday, we waited for the time...