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The same problem occurs if I try to lock the door when it is open, so presumably it is not the alignment of the keeps. Have tried changing the eurocylinder. Would it therefore be the cams? and if so what is the next procedure.

I have a problem locking this door.The multi point latches appear to be working ok but when I come to lock it the key turns half way and then meets resistance. The handle has to be turned up as hard as possible and the key will then complete its turn with difficulty. The same happens when...

Thanks for your help, guys. The problem occurs even if I try to use the lock whilst the door is open. In other words when there are no keeps to enter. The lock will only work when the handle is pushed up extremely hard and kept up. As I say I have tried a different eurocylinder. Thanks for...

I have a problem with the locking of a mutipoint system. When the handle is lifted each of the multipoint "latches" move easily and locate into their keeps without any trouble. However when I try to lock it the key turns most of the way but will not go fully to the required locking position. If...