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Thanks Dan, we really appreciate the time and effort you have spent. Hopefully we will find an available plumber before christmas! Thanks again

Sean started to put water in, as he did so the boiler started and a blue flame could be seen in the window. All looked promising, got to 1.5bar, stopped putting in the water and a few secs later flame turned orange and loud bangs started again and steam/smoke. Pressure then went up and down...

Hi Dan, its Mrs Flanags! Thanks for your help, Sean has just gone to top up to the 1.5 bar. It went from around 2 to 0. IYO will it be ok then to restart?

Hi Dan, I just undid the little plastic cap, nothing happened. I then unscrewed the larger plastic cap and about a bucket full of water came out pretty fast, (I'm a little wet!). The boiler tried to start automatically, I stopped it so I could put both caps back on.... tempted to switch the...

Sorry for not replying sooner, never been on a forum before... I've used the screw on the front of the pump to let air out. I don't know what service valves are or how I should bleed air from the boiler??? I'm not sure what a PRV is either.... sorry... I've the user manuals and keen to...

Sorry first time forum user... wasn't sure how to reply... Yes, I've fitted a new pump and I think it's turning OK when the boiler trys to start. The new pump is a Wilo 50, same brand as original. I did use the the screw on the front of the new pump to let air out. Is there something else...

Not sure what the service valves are so I've not done anything with them.. I did use the the screw on the front of the new pump to let air out. The new pump is the same brand... a Wilo 50. Is there something else I should be doing to let air out?

Yes, fitted a new pump. Sounds like it's turning OK for the short period the boiler starts.

I've an Ariston Microsystem boiler (21RFFI). All's been fine for 5 years. The system started to make some ticking noises when running and I thought it was the pump and was going to change it but didn't get round to it. Yesterday the boiler stopped altogether so I've now no heating or hot water...