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Thanks for the advice. I went to Showerdoc & was pointed in the right direction (it's a Crosswater). Rather than replacing the cartridge, I took it apart as suggested & gave it all a good scrub & Oust'd the cartridge. All appears to be ok with the hot water at present so will see how it...

Hi All, We're having problems with cold water passing back into the hot water pipes & appear to have narrowed the source down to the shower. The issue is that we can't identify the make/model of the thermostatic valve so that we can replace the cartridge. Does anyone have an idea of the...