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Hi, thanks for your note. No - there is no water flowing into the pan at all. I would remove the top of the cystern to have a look but it has been sealed and don't really want to make a mess. And equally still don't understand what would make it clunk a water flow randomly. Any other ideas?

Hi, We have moved into a new rented property, and there is something weird going on in the bathroom! Randomly, we hear a water pipe switching on at full flow for about 4-5 seconds and then clunks closed. I found one day that the noise was coming from the toilet cistern in the en-suite. It...

We had a new Hotpoint WF740 washing machine installed about a year ago. No problems until now, when the other night the machine failed to drain, flashing up error F-05. We emptied it manually, and checked the pump, but there was nothing stuck in there. When I reconnected the drain hose to the...