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I would really like some help before I have to fork out for an engineer from ADT. My smoke alarm went off a few weeks ago while i was cooking, nothing was burnt so I assume this was from the heat, I wasn't able to switch it off easily so I took off the smoke alarm from the ceiling to see if i...

The alarm failed to set and came up with a fault which said Tel line failed. I have the engineers code and tried to do a reset of the system which resets the system but then it says user reset required. how do i do a user reset? any help appreciated, thanks :)