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My old Triton shower stopped working so went to screwfix and bought a new one. Fitted it following instructions to the letter but this one doesn't work either... Phoned Triton and they immediately asked if the power light goes off when I turn it on, and it does. They said it might be an earth...

I've just bought and installed a new Triton Enrich shower to replace an old Triton which had packed in. (No flow, Neon light off) I followed the instructions to the letter and was waiting to commission the unit as advised but nothing happens when I turn the power switch... Water pressure is good...