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Hello, does anyone know how to remove the thermostatic cartridge from this concealed shower? The decorative collar won't budge (tried turning by hand, doesn't seem to be held in by a screw or otherwise). Not sure I should pull on the cartridge without removing the collar or other parts first...

Appreciate any advice/pointers on this because my Structural Engineer has sent calculations for a door and aperture that don't add up I think (and hasn't responded for 2 days). We want to install sliding patio doors in the garden-facing back room which has an external width of 3430mm (location...