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New tap washers to start with. Cheap enough and can probably do it yourself. Worst case new taps.

More than likely the valve is stuck. Better off replacing it.

These are just criminal. At least I know there will always be work for me. Just clearing up after this lot would see me through to retirement!

Get someone in to fit a timer.

Repressurising the boiler is covered too anyway.

And what company takes back second hand parts without charge?

I would have just bought an electro magnetic one. No drain downs req and the instructions are easy as anything to grasp.

Tell her to go to the doctors and get a blood test done and ask specifically for results of any CO in her blood. Can only tell you what i would do in that situation.

I work for them. It's covered mate. The contract you have covers Boiler and controls and the room stat is a control. That's providing the stat is actually broken. Being that you still have heating, it might not be the problem.

He is just bitter because their boilers are a load of crap.