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Hey everyone, Am working on a hideaway y plan system boiler, customer said that the hot water works and the radiators works upstairs but none of the rads work downstairs. At first I assumed it was the pump I discovered that the pump was working, I then assumed it was air lock so I turned off...

Hello I am currently trying to help a customer with her boiler, the gas council number is 4733316 (halstead ace, combination boiler) At the moment is all off, no heating or hot water. The fan does not work, but the pump works. After investigating I found that it is not the over heat...

if a boiler pump was damage would that affect the hot water, does the boiler any boiler depense on the pump working to make the hot water work

Hello am working on a Quattro combination boiler, gas council number 4733301. The customer complaint about the hot water, I was told the water was not getting hot enough, I therefore took a burner pressure and found out it was 8 mbar, it should be 12.8mbar, I tried setting the minimum and...