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I've read almost all the posts re this problem ('can't switch off rads', 'valve stuck' etc) but thought I'd try to get some more info here b4 the third BG engineer arrives this PM. Had a new pump fitted Wednesday, not sure why old one gave up, but might be linked to current problem. System...

I have a Franke Pilatus tap - the spout is very "stiff and sticky" when I try to rotate it, and according to the supplier I need to repalce two "O" Rings on which the spout rotates. I know how to remove the top part of the tap (ie the nut that holds the valve assembly in place), having done...