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Definitely says 'annual service' on my contract! Will insist they check that in future, thanks all.

Wow, really? Given the amount I pay British Gas to service it annually then I should probably complain!

We have a Worcester greenstar junior combi boiler which, according to the paperwork we got from the previous owner of the house, was fitted in 2012. We had to get an engineer out early in 2016 to repressurise the expansion vessel as the cold pressure was below 1 bar but hot pressure up to over...

Aha! Thank you guys. Knew I was missing something. :-)

Yes that's the one. But nothing there I can see about how to toggle between the 5-2 mode and the 7 day mode, only how to set the programs when in each mode... unless I'm missing something?

We have a British Gas RC Plus programmable wireless thermostat -but I think it's actually a Drayton Digistat +3RF that's been rebadged by BG. BG had set it up so we had one set of timings for weekdays and one for weekends i.e. in 5-2 mode. We had to change the batteries the other day and now...

I have a 4 year old Bosch Classixx washing machine. Lately I have noticed white powder streaks on the clean laundry as if the rinse is not working very well. What might be the cause and can I fix it easily? Or do I need a repair person?

Apparently this was the only model that could be used with a SE Duct. Not as efficient as a condensing boiler but better than my old one I was told. I don't know if it has a fan to be honest - it's a 628E if that helps? It sounds like it's running something while the burner is alight (over...

I had a Vaillant Thermocompact boiler fitted last October- it was the only model still available to be installed in our communal flue (a SE Duct). A couple of times over the winter I found it had locked out with fault code F29 (something about the burner going out and not relighting quickly...

Yup- I watched them do it (for ages) and the water was coming out totally clear at the end. I did have one valve that the sludge killed off a year before I had the new boiler installed- that one moved from position to position ok, just started letting water by so the rads got hot when only...

So you think the most likely thing is that I am unlucky enough to have another valve that has developed the same fault after just 5 months? There's just part of me that thinks it can't be a co-incidence that for years I ran the system as open vented and the valve worked fine, but as soon as I...

In Oct08 I had my old Myson boiler (on an open vented system) replaced with a new Vaillant system boiler (on a pressured system). Ever since then I've had problems with the three port valve. Intermittently I find the heating won't come on because the valve won't wind fully into the heating only...