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Customer is making a warranty claim, I purchased a replacement cartridge straight away £18 free delivery, which i thought was reasonable im awaiting its delivery, I'm going back Thursday to swap it, if the customer is successful in the warranty claim she will have a spare for the future. I just...

Yeah, it's good to flush the pipes but in this case it was brass trapped inside the valve, about the size of half a 1p coin so no amount of flushing of pipes would have removed it.

It was from the casting or machining of the valve body. Bloody annoying that it will have cost me two extra visits over what I priced for.

Hi, Hi, Yes, you are correct, I went out and removed the on / off cartridge and found the debris in the photo behind the cartridge, it's a large piece of brass. I removed the lump of brass and refitted the cartridge, valve worked OK and the following day customer messaged saying that the valve...

Hi Guys I have installed a Crosswater shower like this item https://www.taps4less.com/PP/CW-PRO2001RV.html?source=aw&aw_affid=531573&awc=102985_1764107944_d509d16f4b55e4134591ee8473a091f5 Customer called tonite saying she turned the hot water on and it wouldn't turn off, I was just setting g...

Hi Guys I have been tasked with sourcing some water heaters to be used in various function rooms, I have unvented ticket but have never installed or had any dealings in water heaters. Any advice or guidance is appreciated. 1, clinical room basin, this will be located in the adjoining room on...

Hi Guys, Got a job for a LL in an air b&b, heating system is shared over a flat upstairs and a flat downstairs, currently there's a gate valve used as a bypass, they're complaining that rads near cylinder are getting hot, when I got there the cylinder stat was at 70°c and the gate valve was...

Thanks John

Hi Guys I have a job coming up, kitchen sink to do with a waste that is quite high, looking for options, there is also a washer and dishwasher to contend with, I'm hoping the picture is deceiving and it's not as close as it looks. If anyone has any suggestions they are welcome, one thing I do...

Thanks for the advice, much appreciated.

Thanks for the response, It's for a customer, I'm bricking the old flue hole up I'm not going to be too critical as long as it's quite close, I have never made anything like that colour mortar before so really don't know where to start.

It's kind of new, so it's insurance work, they wanted 2 prices, 1 with bells and whistles, new combi relocated to kitchen and a bare minimum one to leave everything as it is but replace the individual components that may have been affected by the flood like, pump, boiler, 3 port, stats etc they...

Hi Guys The sparky has wired up a y plan for me ( all new stuff, and the on heating the boiler and pump only power up for 2 seconds at the most whilst the valve is moving then go off once it's done moving, any ideas s to the problem, he may not be there when I go back and would like to fix it to...

Hi Guys, I hhave to brick up a flue and have managed to match the bricks but wouldn't know where to start with matching the cement, could you please advise as I have no clue where to start with this colour, it looks like there's a red or pink coloured sand in it Cheers

Thanks guys, I will try more merchants

I am going to try to use a white flat ladder towel rail and cut down the brackets and see how that goes, the customer is selling the house and just wants it done, failing that we will look to a plinth heater. Thank you guys.

Hi guys Im really hoping somone can assist us in this issue, we are to swap some damaged slabs that were damaged during a tree falling over, we are to swap approx 12 slabs but are really struggling to locate some but the slabs in the correct size (850mm x 560mm) seem unattainable. Hopefully...

Hi guys I am in a bit of a situation, our joiner has installed a kitchen and there's a drawer unit and fillet piece to the wall there is 60mm clearance between wall and edge of the drawers, I have been looking at the following options 1-an old type radiator 600mm high x 400mm wide with no...

the hatches i find are designed to be concreted in on 4 sides and not heavy construction but as you see from photos my trenches are concreted on 2 sides and 2 sides are open and bridge over pipes etc i suppose im looking for the most suitable product or suggestions, hopefully someone has come...