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So, the Hotpoint BHWM129 looks OK. Any comments on that machine? The reviews look pretty good - but it's not a Bosch! Danny

Wow, that's pretty clear-cut!! The flats were re-furbished by a developer, so I didn't think it was a top end appliance :? What would be a good reliable brand / model (cheaper end of the scale - say up to £300/350) to replace it with? I'd prefer to go integrated, but I think the price...

Unfortunately, I don't have the Make / Model of the Washing Machine. We used to live in the flat, but the product had no branding. I've asked our tenant to try and find a serial label or something on the machine but at this stage they can't find anything. I found a picture of the machine...

OK, so assuming it does have the spider coming away from the drum, would that not be economic to repair? Trying to understand if I really would need to buy a new washing machine, or if it's worth looking at repairing. I'm not very familiar with front loaders, but I do work for an appliance...

Oh, and I meant to mention the product is only about 5 years old...

Hi all, We are living in New Zealand, and have just been contacted by our letting agency - managing our 1 brm flat in Croydon - with the following info: the drum spider has come away from the drum making this integrated washing machine beyond economic repair a like for like can be got from...

Here's a reply to some of my questions (my questions in BOLD, reply in Italics): I remember the tenant saying the hot and cold fluctuation was only happening on the shower - not on other taps in the flat. If the heat exchanger was so calcified to be restricting the flow to the shower, would...

Hi again, I've just had a local plumber / boiler repairer look at the problem. Here are his comments: "I have been to your property in Croydon and I had a good look at various possible causes. One of the tests that I performed was to measure the flow rate of water passing through the...

Just had some responses: * While the shower is running, if you turn on other taps in the flat (hot or cold) does it affect the shower temperature? Yes * Does it alternate hot and cold EVERY time you use the shower, or is it intermittent? It used to be...

OK, I've sent a few questions to the tenant and let her know that I'll arrange for an independant Plumber / Boiler Service technician to visit. I'll get them to service the boiler and try and diagnose the issue. If they decide the shower needs a new mixer (is this also called a...

From the above, are you implying that after a positive result from that test, it could still be either the shower - or the boiler? So, excessive cold water pressure into the shower could cause the boiler to shut down / fire up (you can hear it doing that) - and it could still be the shower...

Hello, I'm after a bit of advise. We are off-shore landlords, renting the flat where we used to live in London. We have an agency looking after the tenancy, and all has been pretty good. Last week, we received an email from the agency, saying the tenant was having an issue with the...