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Thanks Tony! yeh he said he was on hold for a while struggling to speak to them about a part - im going to ring them now actually and ask them their advice about it. I'm in huddersfield, didn't occur to me to mention it. Also, the heating isn't calling for ignition, but hot water is...

Not bothered who fixes it....as long as i can have a hot shower!! dont think we are covered, it says we need a service in the last 12 months which we have not.

Don't think so, he looked as if he just fitted it. Just found out we might be covered on our home insurance for emergency cover - is this normal too?

Hi guys have googled for three long weeks and keep finding your site but no joy! My problem is - boiler stopped working on the friday, contacted plumber on the tuesday after bank hol - i was working a lot and debating whether to go with a recommended on or a local one - and he came on...