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Thanks, I just want to get all the facts and then make a decision. What are my rights as a buyer in the UK?

I purchased a Stanley Brad Nailer 1 year and two weeks ago. It is now broken. Can I take it back to B and Q? Should I use the complaints process? £45.

I had a tiler a couple years ago tile onto hardboard (the bendable kind) in our bathroom. I have since learnt that he should have used plywood on top of the floorboards. The tiles are 33cm x 33cm basic B&Q floor verity tiles. 2.5 years later and the tiles and fine. I now need t tile the...

Forgot to mention, that the roof joints the front vertical wall of the house which is tiled. 2 of these tiles have fallen away and landed on my flat roof from a height of only 3 ft. Does this sound like a call to the insurance company?

I have a very small damp patch on the ceiling just below where the water falls into a gutter and I have just been quoted £500 to put a new 3 layer felt roof on - 3m x 2m -by a roofer. Is this too much?