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Hi All, We are in a lower villa and the neighbours above us have mentioned they have the type smell you get with a blocked drain which they can smell when they are in their bathroom. Our main bathroom is directly below this, but haven't really noticed the damp smell they mention after from...

That's an engineer booked for Sunday, earliest they had available :-( It is going to be a really cold few days till then!

This is a new house for me. I cannot hear a spark, just the fan running. The day before it was all running fine, but had started making a right racket and to top it all I discovered paperwork of the previous owners which noted that British Gas had been out in March under the homecare policy...

Ok, to ask a direct question. Is it a sealed unit, whereby I would need to break the seal and then reseal it afterwards? This is a new house for me and frustratingly it appears that British Gas were out to the property in March under the previous owners for the same thing. British Gas...

Exact same problem I am having on my Ideal Classic FF270. From the research I have done, it appears most common that the fan is slowing seezing up and is running slower than the required speed of the boiler to ignite the pilot. I need a pointer as to how to gain access to the fan and I will...

Hi All, I have a problem with my Ideal Classic FF270 boiler in that the pilot light will not ignite, but fan comes on. Based on a good bit of research on this, I suspect that the fan is not turning quickly enough to allow the pilot light to fire. This appears to be a common problem that I...