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Prior to installing my new condensing boiler my plumber assured me that he would power flush the old (30yr) system. On the day of the installation I again asked if he was going to power flush and he told me that it was a load of boll**ks and that draining the system a couple of times was...

My plumber offered me (verbally) a 5yr parts and labour guarantee on his preferred boiler, which wasn’t the type I had planned to go for. Having almost completed the installation, including radiators, his work has been less than satisfactory and one or two heated exchanges have ensued. I’m now...