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You don't live up north by any chance :lol: No - in the deep South West with the moo cows and things (near Exeter) Why ??? :?:

I THINK YOU HIT THE NAIL ON THE HEAD WHEN YOU SAID THAT 'WHEN THE INSTALLER HAS DONE HIS BIT PROPERLY' ... ACCIDENTALLY FOUND OUT YOU ARE IN ANTARTICA - HOPE YOU GET PAID WELL! S :lol: :!:

Thank you for your comments - supplying and fitting Ferroli was a new project for our fitter - he has now gone off them - have gone for a Vaillant. Unfortunately I had no idea there were so many problems with condensing boilers - I'm told we have too many hot water outlets/bathrooms, etc...

:( I have had 2 NEW ferolli boilers fittted in the last 4 months - both faulty - cause probably terrible build quality - now ripping out latest boiler in my combined/optimised/condensing system as ferroli basically don't want to know. faults have been: 4 PCBs, leaks from internal vessels...