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My new solid oak floor has developed an unsightly crack around one of the knots (about 5 inches worth of cracking). The product has a factory -lacquered finish and the lacquer has cracked, causing the knot to rise up out of the plank slightly, giving an uneven, rough feel. What causes this and...

Hi, i recently had a new front door installed. My insurance stipulates that the lock must comply with BS3621 standards. I can's see anything on the lock but given it's a new door and a new lock, can I assume that it is compliant? The fitter is no help BTW ! Thanks

I have had a new solid oak external door/frame fitted. The fitter has left a gap between the new frame and the floor (such that when the door is closed you can see through - about 1 inch deep - to the outside). He said that this is because the new frame is wood and the old frame was uPVC so...