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Agile The maintenance engineers already covered the central heating system prior to the new boiler being put in. The in laws intended having the company who fitted the boiler take over the maintenance but after the boiler was fitted and stopped working one night the fitters would not come...

Fitters have been back and stated that boiler working properly(no flashing blue light etc) They are putting problem down to pre existing pipework/ valve at water tank. Maintenance engineers continually coming up with various explanations for problem but no one knows how to fix it?

Thanks again. Its my in laws boiler but as far as i'm aware the system is exactly the same as before the only change is the boiler. It was fitted by a gas safe WB accredited fitter in October. When the problem emerged the fitters came back and told the in laws that the problem was with a...

Thanks The previous boiler was a Baxi Solo WM, the only thing that was changed was the boiler same radiators etc.

Still looking for advice on behalf of inlaws WB 12 Ri boiler was fitted a couple of months ago but ever since the central heating and hot water have not worked properly. Engineers have been out several times and given completely different explanations, some say that there needs to be vents...

Apologies...... Worcester greenstar 12Ri boiler

On behalf of my in laws... My in laws have recently had a Worcester Bosch ri 13 boiler fitted, however ever since the boiler seems to continually shut down. The engineers have been out on a number of occasions and have given a number of different explanations for the switch off including the...

FIXED Plumber came back and opened up lockshield pipe..out came water and a lot of air!. Working fine now. Thanks to all who gave advice.

Im waiting on the plumber returning. I was just looking for any advice incase it was a simple issue I could sort to save him coming back.

Ive turned the lockshield valve fully (anti clockwise) but the pipes and radiator are still cold?

I've just had a new radiator fitted but it does not heat up at all and both pipes are also cold the rst of my radiators are working normally. When the plumber fitted it he turned off the combi boiler and opened up both pipes from the old radiator, there was a small amount of water from the...

I had a new radiator fitted about 18 months ago, however when it was fitted a nail was put through one of the 15mm pipes which feeds the radiator, this was not discovered for some time. To fix the problem a length of 10mm pipe was inserted along the damaged 15mm pipe and then joined back up with...