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Thanks very much for the youtube clip. Now I know what to do with the old machine when I get a new one.

Thanks for the responses. One bolt had sheared, one had fallen out. I've temporarily bolted it back on with one bolt. The machine is a hotpoint integrated, is only 3 years old and has broken down several times and I have replaced the paddles 4 times and now have screwed them in. Any...

I've just opened my washing machine to discover that the enormous noise is being created by the concrete block which has sheared off and is now loose in the machine. Should I take it out or try and secure it? If so, how? many thanks