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I have a bosch washing machine model wae24363gb/05 fault code e21 on display fitted new motor but error code will not go any ideas how to remove

i have a hoover washing machine model hse130 washes ok pumps ok but will not spin any help appricated

I have a HotPoint washer/dryer that i'm having difficulty with. The door lock is clicking but not locking so the program wont start. The model number is WDL5409. Help will be much appreciated