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Hi, I have the above boiler installed in my home. Today it has started tripping the RCD on the electrical consumer unit but it doesn't trip the central heatings MCB on the consumer unit. I have 1 thermostat in the hall and one thermostat in the garage, along with the heating controls in...

hi, the problem doesn't happen straight away unfortunately it can take a few weeks each time before it reappears after restarting the dvr. The system in question is part of a major retailer so l cannot have any downtime on the system. The cameras are wired in coax rg59 and the problem...

Hi, I have a DM Digital sprite 2 installed on a job with 16 cameras, a lot of these camera pictures keep getting green screens but will dissapear for a while after the unit is reset. I have spoken to tech support and they have said it can be 2 things, first it could be the codec board which...

Hi, I'm looking into getting a conservatory and I am curious as to a particular issue. I live in a mid terraced house, now if I build my conservatory within a certain distance of my neighbours house/the party wall will I require a full height brick wall due to fire regulations? Ideally I...

Hardwired every time! I was actually at a Customers house today who had this type of system (not that make though), the camera was sited not even 10 metres away and they have had nothing but problems. It drops off more than it is online, so much so I have quoted them a hardwired system.

As alarm says the more money you can spend on cameras the better. If your property is well lit buy colour cameras, if not so well lot you have 2 options, 1 is to buy day/night cameras which will give colour pictures during the daylight and as soon as the light levels drop it will change to...

Yeah same company, it is nms I'm using. Not that distance matters, used to use g4s over in Belfast.

I think I will just need to install some bells systems first. Already set up with SMS arc. Thanks for your help

Currently I have a company with 6 engineers. All our work is all sub contracting only, I don't look for any my own work. I decided that although I do ok I am not building anything up so I have started a new company this year and all we are going to do is monitored alarms with a maintenance...

Thanks for the info, I could do keyholder response only but the new company will only be dealing with fully maintained, monitored systems as I currently have a company which we supply subcontract labour to whoever needs it so any non monitored jobs go through here. Ackward I know!

I will look into them both and pick which one is best. My personal preference would be nsi silver as it is, I would say, that little bit more known, then the progression to gold should be easier if the company grew large enough to warrant it. BUT, I think for what I need just now SSAIB are...

Thanks alarm, Yeah I think alarm master sells a lite version for small companies. I reckon that it may be better to spend the money as it will help with accreditation and also day to day running. And lets face it it you fail accreditation it's 600 quid down the pan anyway. Il give them...

Hi, I have started a new company this year and I am looking to see if anyone can recommend a software program for security companies. I want to get everything in place before I apply for accreditation as I think this would help. Are there any software that is built specifically for alarm...