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Thanks, we've looked at the pump.. it's not blocked. Managed to get hold of another Smeg, full size, (DWF614SS) but some with compatible parts.. and that pump doesn't help either. Someone suggested the chamber might be blocked.. the spare Smeg has salt in one side and some sort of orange gunge...

Thanks for that, unfortunately we are complete novices in the mending electricals department so, please, how do you locate the drain pump? Is it behind the little plate at the base? If so, how to remove it & what do we look for? The filters and hose are clean and clear.

My Smeg slimline DWF 409WH dishwasher won't start. It was full of water, which I've emptied, and I've tried the reset advice on this Forum several times but it just gives a little brrrp, as if it's going to start, then the last 3 lamps come on, as though it's finished a cycle. Please has...