Search results

  1. G

    ts690 alarm will not set after power cut

    a grateful thanks to those who tried to help us we are truly grateful a big question mark to those who found it necessary to smatter their answers with discourtesy - was that necessary - we all have skills and knowledge others do not - why answer on a website people go to for help in such a...
  2. G

    ts690 alarm will not set after power cut

    i understand that all actions have a reaction and i understand that you all believe that i have touched something but i honestly do not think this is the case - i have been very careful not to play around with the engineers menu and have only performed health checks walk tests bell tests and...
  3. G

    ts690 alarm will not set after power cut

    i'm sorry but i do not know what shorted out the reset pins means long after it had gone wrong and i could not get it to set i did reset the engineer code to the book default and the master user to the book default in case i had mistakenly scrambled something up - but although i have...
  4. G

    ts690 alarm will not set after power cut

    have the info from the log that you wanted (i think) will start with directly after the power cut battery fault tamper 17 tamper 16 tamper 09 tamper 08 tamper 07 etc down to 01 ac off system open remote added 02 remote added 01 ac restored rem removed 01 rem removed 02 code...
  5. G

    ts690 alarm will not set after power cut

    no idea what an id pad is - have an alarm keypad in the hall and another in the bedroom that's all - have not 'played around' in the engineers menu just reset the code exactly as per the manual NOTHING ELSE for user and engineer just in case we had muddled something when trying to remove the...
  6. G

    ts690 alarm will not set after power cut

    not sure exactly what you want by log events just shows code entered and the various things we have been into remembering i am an amateur would you tell me exactly where you want me to look and how to do it thanks now have system back to 1234 for engineer and 5678 for user have 3 circuits...
  7. G

    ts690 alarm will not set after power cut

    i am always totally honest - if i have omitted any info - it is because i did not know it was relevant - i am not tight i am retired early due to ill health and as a long time worker do not receive any assistance so have to watch the finances and like you i knw it is just something simple so if...
  8. G

    ts690 alarm will not set after power cut

    thanks to everyone trying to help latest situation - read another site where someone had something similar - did engineer reset and they were ok - followed instructions meticulously and have reset engineers code to default and completed relearn the system is open and if we try to arm the...
  9. G

    ts690 alarm will not set after power cut

    does anyone know what has happened to ace security in chesterfield as this is our original alarm company and their number is just constantly engaged
  10. G

    ts690 alarm will not set after power cut

    answer to that is yes but when we purchased the house we had the red care disconnected by the alarm company who originally installed it as we did not want it directly to the police - so we paid them to come out service it remove the red care but I believe it needs to be reset by the engineer it...
  11. G

    ts690 alarm will not set after power cut

    just an update have purchased a new battery but alarm still will not set so is there any other suggestions on what the problem might be. basically- power cut- alarm went off - now it will not set
  12. G

    ts690 alarm will not set after power cut

    can i just ask if the battery is faulty will the alarm the alarm set or not? where would it tell me that the battery is not working
  13. G

    ts690 alarm will not set after power cut

    can i just ask if the battery is faulty will the alarm the alarm set or not? where would it tell me that the battery is not working
  14. G

    ts690 alarm will not set after power cut

    in answer to above question say press ent to select function if do nothing goes back to system open. in answer to another question just made sure all active cct's are healthy and it was when we kicked off the panic button it seemed to clear system. the system is open everything is healthy...
  15. G

    ts690 alarm will not set after power cut

    checked battery and fuse both fully functional - will allow every user function to be accessed - we do have 2 part alarms set on a and b and it is trying to set but there is no message as to why it is unhappy. exact problem when you try to enter code will accept then says menu 1 select...
  16. G

    ts690 alarm will not set after power cut

    The battery is fully charged - have a tester - may be confusing the issue with this - got the system from call engineer to open by going on walk through and view and removing tampers and resetting panic buttons - it wants to set but although all the alarms are healthy and active, it just will...
  17. G

    ts690 alarm will not set after power cut

    we had a power cut due to an unconnected electric appliance and when the power came back up we had a call engineer message, but our alarm is not supported. after some messing about we have managed to get the system back to open status, but it will not arm itself now tried various things -...
Back
Top